Huntersville, North Carolina
Not resolved
Customer service

Last year in December I started renting a house through American Homes 4 Rent.Since then I've had several problems (two toilets not working, cracked window etc.).

Up till now (October 2015) they have not been resolved. When I was out of the country for a couple of weeks I forgot to pay the utilities bill (since rent goes automatically). They automatically put a $50 fine on that and for the total amount of $509 they sent a letter giving me 10 days to pay or vacate, given that this was the first time ever that an amount was open.

On the other hand it seems that they do not have any responsibilities towards resolving the problems at the house.It is impossible to do business with these people (Brittany Jordan, Deshara Dates, Tony Delbusso and Tanika Bowers).


Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Ethics.

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