Charge me for damage that was already done to the house and kept my deposit. Then charge another $600.

I was set up for temporary housing, due to a house fire with American Homes. The house had multiple issues that I had brought to their attention. The service completely ignored and did nothing. I didn't pursue the matter because I would only be there for 6 to 7 months. Weeks after I left. They hit me with a bill and took my deposit and $600. Since I didn't take pictures. They said I counldn't prove anything so pay it. de

User's recommendation: American Homes is a complete SCAM from head to toe.

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ID
#2584174 Review #2584174 is a subjective opinion of poster.
New Reviewer

They shut my water off

I paid all of my bills and come home after a hard day of work and knowest I didnt have any water I call my property management and now Im just been ignored Im really irritated I worked all day and now Im dirty and have no water and seems like they dont care to fix the issue in so mad right now I have to take my daughter to school tomorrow morning and have no water this is so unprofessional on your guys part I hope I get some type of reimbursement because Im going to go get a hotel for the night with my daughter since this issue is not getting resolve!! Horrible
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ID
#2561326 Review #2561326 is a subjective opinion of poster.
Loss
$120
Preferred solution
Let the company propose a solution

Lazy--Inefficient

Signed the lease and haven't even moved in yet, and it's been a nightmare. Got the key. WRONG key. Now they are closed and could reach anyone. Have movers coming. After hours and hours of trying to beg on answering machines for help, a so-called property manager, Sharese, called back with a promise to meet me at the house. He was a no show. Ignored my calls. After he finally answered after texting and calling numerous times, I was told HE was trying to celebrate Mother's Day with his wife. All I could do was stand in front of a house that I had paid a huge deposit and first months rent on with my wife and could only stare at it. He also promptly hung up on me. Too many decent, hardworking people out there in these times wanting to work to employ people like this. I can only hope this company steps up.

User's recommendation: Make them meet you at the house and not leave until THEY open the Door.

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ID
#2543313 Review #2543313 is a subjective opinion of poster.
Location
Gainesville, Virginia
New Reviewer

Very unhappy with the way they handle problems with the property.