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Resolved: JOIN MAJOR FRAUD LAWSUIT AGAINST AMERICAN HOMES 4 RENT JULY 2017

Update by user Dec 03, 2017

As of November 20, 2017, the issues raised in my review of American Homes 4 Rent have been completely resolved to all parties, including my own, satisfaction. I have no further ongoing or outstanding complaints on American Homes 4 Rent at this time, and any lawsuit...

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74 comments
#1771515

You are so right don’t EVER RENT from this company

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Resolved
ID
#1075970 Review #1075970 is a subjective opinion of poster.
Location
Norcross, Georgia
Service
American Homes 4 Rent Property Leasing
Cons
  • Fraud
  • Fraudulent activity
Reason of review
Not as described/ advertised
Loss
$300000
Preferred solution
LAWSUIT SETTLEMENT
New Reviewer

Pissed off customer

American Homes 4 Rent - Pissed off customer
My AC unit quite working 3 weeks ago and the "property Manager" is nonexistent to assist in the middle of July. Rent this house from a company that doesn't care about the customer. I will never rent from these corn-balls again.

User's recommendation: FIND A BETTER RENTAL COMPANY.

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ID
#3822481 Review #3822481 is a subjective opinion of poster.
Location
Hamilton, Ohio
Cons
  • Customer care and service
Loss
$240
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I need to speak to a live person for questions regarding renting a property!

I am looking to rent 517 Singing Bush Ave , Summerville, SC 29486 - I have been trying to contact a live agent to answer some questions I have before I submit my application to be considered for rental. I am looking to move August 1st and it is rapidly approaching. I...
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ID
#3784015 Review #3784015 is a subjective opinion of poster.
Location
Amherst, Ohio
Service
American Homes 4 Rent Property Rental
Pros
  • App is awesome for viewing properties
  • Nice rental home
Cons
  • Lack of customer care
  • You can nvr get a live human on the phone
Preferred solution
Someone to get back to me so that I can ask the questions I need before they get my $250 non refundable application fees... it's ridiculous to hve to go through such an effort to talk to someone so that I can agree to give them my money for a year...
New Reviewer

Horrific company

This is the worst company you could ever do business with. They stole our application fees on 3 houses that they already had awarded to other people. They are simply stealing money from applicants when they have already rented the property. They are anti-American!!!

User's recommendation: Stay away.

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ID
#3756203 Review #3756203 is a subjective opinion of poster.
Loss
$150
Preferred solution
Full refund

Terrible

The place was overpriced for what it was. It's very difficult to get ahold of them and when we finally did, they did not speak to us well. It took nearly a month for them to fix our overheating oven. Once our lease was ending they sent us a letter saying our lease was going up by about $300 on top of it already being overpriced. I wouldn't recommend renting with them!
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ID
#3737910 Review #3737910 is a subjective opinion of poster.
Location
Springfield, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Emergency

Update by user May 26, 2022

This company is dishonest. I signed a yearly lease in February with a $200.00 rental increase and now the company is requiring me to sign another lease in July, 5 months later, with another $200.00 rental increase or I will be charged a month to month additional fee. The property manager is very incompassionate.

Original review posted by user May 26, 2022
Need to get into portal to pay my lease by WIPS. I was told I could pay by cashier's check or WIPS but my WIPS account is blocked by the property manager.

User's recommendation: Tread carefully... not customer friendly.

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ID
#3613130 Review #3613130 is a subjective opinion of poster.
Pros
  • Uncaring
  • Not customer friendly
  • Greed filled
Cons
  • Bogus charges
  • Changing tenant responsibility in lease
  • Agree with all the other complaints
Loss
$100
Preferred solution
Open my WIPS access

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Verified Reviewer
New Reviewer

Absolutely horrendous

We have been renting from the same company for almost 3 years with a stellar payment history but needed a bigger home. It takes them up to 6 months to repair anything but due to the rental shortage we applied for a bigger and newer home with them. Due to our credit...
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ID
#3521176 Review #3521176 is a subjective opinion of poster.
Location
Pflugerville, Texas
Pros
  • Nice rental home
Cons
  • Extremely poor service when asking for maintenance
  • Irresponsible company
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

SCAMMERS

This company is nothing but a SCAM! I signed a lease agreement on 4/8 after speaking with two of their agents and when I went to move in yesterday as stated on the lease I get there to find that the locks had been changed and that new signs had been posted. When I called I got a rude woman who informed me that she could not find me in the system and that if i did not leave that I would be arrested. Instead of trying to fix the problem she threatened me and hung up on me. Instead of a new house I get ripped out of $2000.

User's recommendation: DO NOT USE THIS COMPANY.

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ID
#3491720 Review #3491720 is a subjective opinion of poster.
Location
Greensboro, North Carolina
Loss
$2000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Category 3 mold, fire hazards

American Homes 4 Rent - Category 3 mold, fire hazards
American Homes 4 Rent - Category 3 mold, fire hazards
American Homes 4 Rent - Category 3 mold, fire hazards
American Homes 4 Rent - Category 3 mold, fire hazards
American Homes 4 Rent - Category 3 mold, fire hazards
American Homes 4 Rent - Category 3 mold, fire hazards
Just dont rent from these people. They will try to blame previous tenants for issues that should have been caught by make ready team this was a category 3 mold issue eating through a wall and cabinets. It took 3 months for all repairs and they expected me to be home the entire time it was being repaired. Our dryer was pushed back to the wall too closely and caused the exhaust vent to be almost totally occluded. Waiting for response from management but have not had quick response time in the past. This entire experience has been a nightmare.

User's recommendation: DON’T DO IT!!!!!

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Featured
ID
#3458292 Review #3458292 is a subjective opinion of poster.
Location
Arlington, Texas
Pros
  • Location of home and area
Cons
  • Unethical practices
  • Property manager unknowledgeable
  • Managers do not return phone calls or emails
Loss
$7000

Bad customer service

We complained about the Air and heater they came but it's worse than it was before, my husband spends a lot on the landscape only for them to send someone over to make it worse and even charged us for it. They send their work men over but nobody in the office bothers to come check out the work done as If not bad enough ever since we moved in nobody came to see if the house was clean or not am very,very disappointed with your service I will never recommend anyone to rent home with you guys Can't wait to move out when our rent expires.
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ID
#3453546 Review #3453546 is a subjective opinion of poster.
Location
Marietta, Georgia

Furnace Stopped Working

Furnace blowing cold air. Outdoor temp 21 degrees F. Indoor temp 65 degrees F at 5:00 AM. Placed on-line work order. No response. Called 2-3 hours later when office was open. Impossible to speak with real person. Finally chose prompt for running water in house. Call...
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ID
#3442531 Review #3442531 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Incompetent

We have been living in this piece of *** for three years American homes for rent doesnt fix anything they just put a band aid on it we pay utilities through the company,we are never late today I come home and my water is off due to non payment I paid them where did the money go?

User's recommendation: Don’t rent from these incompetent people.

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ID
#3429041 Review #3429041 is a subjective opinion of poster.
Location
Fort Worth, Texas

Lowest of the low!

I'm writing this review because of my experience with American Home For Rent. We moved in Henderson back in 2016. Mary Macke was the manager and she gave us *** We paid her the check and she still called police officers to escort us out of the house. They closed our...
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ID
#3398927 Review #3398927 is a subjective opinion of poster.
Location
Las Vegas, Nevada

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New Reviewer

Horrible customer service

American Homes 4 Rent - Horrible customer service
In February I wont in court when they unlawfully tried to evict me. The judge questioned the illegal court cost fees. I tried to recoup my $790 and I have emails they would waive the fee once current lease payment was made. I made the payment and the next day they stated they would not waive the fee. Filing again with the BBB and anyone else I can so others will not use this company.

User's recommendation: Don't use them.

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ID
#3380587 Review #3380587 is a subjective opinion of poster.
Location
Irving, Texas
Service
American Homes 4 Rent House Rental
Loss
$790
Preferred solution
Full refund

Wish I had read reviews prior to signing a lease with them!

If there is any way possible to find another agency to lease from do it without hesitation. The only positive communication you have with these people is when they are trying to get your money. They lie, have you on hold forever, transfer you from person to person and...
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ID
#3376841 Review #3376841 is a subjective opinion of poster.
Location
Medina, Tennessee

Misleading gives false information the run around evasive and never follow through

Tell you after you submit every document possible the house is yours then make you submit for another home and after 3 weeks run around that now you don't qualify even though the 2nd home was cheaper than the first home. Spent over 2 months trying to complete a deal and now have to start. Customer service terrible they never return calls and are extremely rude

User's recommendation: Find some one else.

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ID
#3364032 Review #3364032 is a subjective opinion of poster.
Location
Aurora, Colorado

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