American Homes 4 Rent Reviews

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First they move me and my son into a home they knew had a black mold issued and just painted over it too re-rent it. wasn't until we got sick and they said they'd move us of course additional deposit to be paid but whatever. I rented the home for a year notified them i...
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4 comments
#2003932

Hi. I sympathize with your situation and would like you to consider these facts.

It takes time to call these corporate people but your biting the wrong end. Step #1 Go to Secretary of State site for the State of Incorporation and get names of registered owners and shareholders board of directors and send your gripe in writing to their names on fake “certified letter” like they did you! How? Stamp from Hobby Lolo or print neatly on outside and on inside on top right hand corner in CAPS.

CERTIFIED Step #2 Make sure to share with shareholders the black mold incident and their company’s “voluntary admission of guilty and associated resolution”, Tell them in a simple itemized statement for your major specific monetary losses ( additional deposit, [ie. rent in excess of your former rent (300x12=$3,600.00 ] non-reimbursed moving truck, movers (single working Mom is pertinent to your inability to move items without help) and slightly mention you want the medical expenses you paid even though you and your son cannot get your health back. IMPORTANT CC: Consumer Financial Protection Board on your “Certified” letter. Step #3 Go to Consumer Financial Protection Board site AKA “CFPB” and file a complaint for unscrupulous services (Rental Deposit Theft).

You can post pictures there too. If they cannot help by intervention they collect information from consumers and look at trends then try to alleviate those problems through contact with the company (NOT SPECIFIC TO YOU) and/or addressing legislation to assist consumers in same/similar situations. You will be pleading your case to the real hidden jury!

Disclaimer- I am not a lawyer; just a single older Mom who has been there! Good luck

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Featured
ID
#2012399 Review #2012399 is a subjective opinion of poster.
Loss
$1715
Preferred solution
Full refund
Most helpful review
New Reviewer
Update by user Dec 03, 2017

As of November 20, 2017, the issues raised in my review of American Homes 4 Rent have been completely resolved to all parties, including my own, satisfaction. I have no further ongoing or outstanding complaints on American Homes 4 Rent at this time, and any lawsuit...

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74 comments
#1771515

You are so right don’t EVER RENT from this company

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Resolved
ID
#1075970 Review #1075970 is a subjective opinion of poster.
Location
Norcross, Georgia
Service
American Homes 4 Rent Property Leasing
Cons
  • Fraudulent activity
  • Fraud
Reason of review
Not as described/ advertised
Loss
$300000
Preferred solution
LAWSUIT SETTLEMENT
New Reviewer

Poor service.

BullshitWe have made many service for our a/c. Promises have been made and no one ever comes out, This happens every year. Need new a/c until. We had a problem with our garage door and it took 5 different people to come out. It took someone that would listen to what my son suggested to fix. I wouldnt recommend this company to rent from they are not reliable for service. NOT RELIABLE take

User's recommendation: STAY AWAY FROM THIS COMPANY IF YOU NEED ANY SERVICE.

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ID
#2699350 Review #2699350 is a subjective opinion of poster.
Cons
  • No call back or response from management
  • Lack of communication or acknowlegement
Preferred solution
service and pay our HIGH electric bill
New Reviewer

Pin and lockbox not matching

LIED ABOUT THE PIN NOW MY HUSBAND AND I ARE STUCK OUTSIDE IN THE RAIN!!! THIS IS COMPLETE *** ITS RAINING ON ALL OF OUR STUFF

User's recommendation: DONT RENT WITH THEM.

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ID
#2684464 Review #2684464 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Cannot get ahold of property management for almost 2 weeks now

The property management group will not answer or return phone calls. *******************************

User's recommendation: Read details, you decide if they are worth dealing with.

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1 comment
#2037248

Agree and I'm located in Houston Texas and having the same issue but its been months now!

ID
#2664577 Review #2664577 is a subjective opinion of poster.
Location
Orlando, Florida
New Reviewer

Your tenant

you have a tenant 5029 who I seen your company come to their home. They have 3 dogs. 1 is a pit and the other 2 are big,Angrynever on a leash and chase everyone who they see. called the police several times and they guided me to your company. I WILL SUE YOUR COMPANY IF ANY OF MY FAMILY MEMBERS GET BITTEN.
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ID
#2649344 Review #2649344 is a subjective opinion of poster.
Location
Snellville, Georgia
Preferred solution
Let the company propose a solution
New Reviewer

Plumbing

I have a serious plumbing problem needed immediately!! I have been calling! I have set up a service request!! No one has responded!
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1 comment
#2034417

I’m in Ohio too - and trying to get a plumbing leak fixed. First guy came out 3 days ago and did NOTHING.

Said he’d be back with a part and never came back. Then I got a notice via email that they’re assigning another vendor and it’ll take another 48 hours.

Meanwhile, the water is STILL leaking - you can hear it in the wall, and it’s even worse now after the first guy messed with things. I’m done with these people.

ID
#2646657 Review #2646657 is a subjective opinion of poster.
Location
Reynoldsburg, Ohio

Did not get what I asked for?

I signed my contract for a home, It was renovated and when I went to see the home 48 house before we were to move in and the home was 1 less bedroom for a family of 5. No one called us to let us know that it was going from a 4 bedroom to a 3 bedroom. I paid the deposit and all the fees attached totaling $3,000. I have never had such bad business. I would not recommend them for anything! It would be amazing if anyone from the company would call to tell me why I signed legally binding documents and then was expected to take the loss with out notification.
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ID
#2631345 Review #2631345 is a subjective opinion of poster.
Location
Indianapolis, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Undisclosed information before renting

We just moved in May 9th, 2021 and have learned that the previous tenants owe HOA fees in the sum of almost $4000.00 due to a fine and we the new tenants are paying the price because American Homes for Rent refuse to pay the fees and go after the pervious tenants. I am pissed! We will not be renewing our lease and we would not recommend them to anyone!

User's recommendation: Do not rent from American Homes 4 Rent!

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ID
#2624660 Review #2624660 is a subjective opinion of poster.
Service
American Homes 4 Rent Advertisement
Preferred solution
Let the company propose a solution
New Reviewer

Violations

They are trying to make us for pay for violations that are sent out of timeframe. How do we start a lawsuit?

User's recommendation: RUN, RUN, RUN...

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ID
#2620119 Review #2620119 is a subjective opinion of poster.
Pros
  • Nice rental home
Cons
  • Only care about making money
  • Unable to talk to anyone to correct a problem
Loss
$825
Preferred solution
All violation fees dropped that is $825.00

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Rental app rip off

I need to know why my app took so long. Well over a week. Then I call and speak to Gabriel, verify income etc. then I wait days. Then finally he tells me its denied. Im livid. Last year. I applied with you all. Then with another nationwide rental company. I got accepted by both!! Nothing has changed. Income is more, and my credit actually went up a couple points. My credit isnt best, but you all accepted it last year. I have rented a apt for 2 years. And this house Im currently in, I pay 2045.00 I have contacted rentgrow, and Im awaiting a answer. This is not right and Im livid!!! I need someone to please call me back. The property I applied for is 353 campfire drive Murfreesboro Tn
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2 comments
#2024167

“ last year.” It’s THIS year.

#2024208
@PissedConsumer2024167

Bottom line. They approved me a year ago.

My income and credit improved.

Jesus. Got anything better to do?

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ID
#2612793 Review #2612793 is a subjective opinion of poster.
Service
American Homes 4 Rent House Rental
Cons
  • Only care about making money
Loss
$150
Preferred solution
To review my app again. I don’t think anyone gave a crap to processing it. And don’t make people hunt down for a answer. Like well you need to contact rentgrow. NO.
Disputing a cleaning fee from my move out security refund. Below was my response to my leasing agent manager. That up to this point was nice until it involved my refund on my security deposit, Her name Aubrey Ventilli. The home was located in Goodyear, AZ 85392 (suburb...
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ID
#2588029 Review #2588029 is a subjective opinion of poster.
Location
Phoenix, Arizona

Charge me for damage that was already done to the house and kept my deposit. Then charge another $600.

I was set up for temporary housing, due to a house fire with American Homes. The house had multiple issues that I had brought to their attention. The service completely ignored and did nothing. I didn't pursue the matter because I would only be there for 6 to 7 months. Weeks after I left. They hit me with a bill and took my deposit and $600. Since I didn't take pictures. They said I counldn't prove anything so pay it. de

User's recommendation: American Homes is a complete SCAM from head to toe.

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ID
#2584174 Review #2584174 is a subjective opinion of poster.

They don't pay to realtors

It looks they don't want to pay Realtors, but they took the leads from us. Extremely complicate the transaction. Poor communication.

User's recommendation: Avoid this company.

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ID
#2572232 Review #2572232 is a subjective opinion of poster.
Cons
  • Lack of communication or acknowlegement
  • Impossible to get a response
  • Do not follow through with promised repairs
Preferred solution
Received my commission according to MLS.
New Reviewer

They shut my water off

I paid all of my bills and come home after a hard day of work and knowest I didnt have any water I call my property management and now Im just been ignored Im really irritated I worked all day and now Im dirty and have no water and seems like they dont care to fix the issue in so mad right now I have to take my daughter to school tomorrow morning and have no water this is so unprofessional on your guys part I hope I get some type of reimbursement because Im going to go get a hotel for the night with my daughter since this issue is not getting resolve!! Horrible
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ID
#2561326 Review #2561326 is a subjective opinion of poster.
Loss
$120
Preferred solution
Let the company propose a solution
New Reviewer

I moved out Feb 28

i moved feb 28 have not heard from the company about deposit 13520 {{Redacted}} Anna Jacobs
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ID
#2558430 Review #2558430 is a subjective opinion of poster.
Service
American Homes 4 Rent House Leasing
Pros
  • Nice neighborhood
Cons
  • Poor follow-up
Preferred solution
Full refund
Signed the lease and haven't even moved in yet, and it's been a nightmare. Got the key. WRONG key. Now they are closed and could reach anyone. Have movers coming. After hours and hours of trying to beg on answering machines for help, a so-called property manager,...
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ID
#2543313 Review #2543313 is a subjective opinion of poster.
Location
Gainesville, Virginia

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