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They gladly took our application fee of $75/person ($150) but kept changing their minds on what documentation they required. Each time we complied they asked for something different. We called the central office and they said 3x rent in gross receipts and once...
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Anonymous
Tenn2017

Good lord yes, that is a big thing with them.

1.0
#1190034
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My friend and myself have been renting an AH4R property for 5 years. I pay my rent via a CC which I get points and my friend pays with a check mailed to the Las Vegas address. We have never missed or been late on any payments until this past month. My friend mailed the...
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#1189715
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I called regarding a rental home that just appeared one day prior on Trulia. When I called American Homes for rent, the gentleman that answered was polite in the beginning but when I told him that I was merely wanting to find out the availability of the home, he became...
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1.4
I didn't like
  • Rude customer service
#1188940
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I have been renting from American Homes 4 Rent for approximately thirteen months. During this time, I have been without air conditioning for an entire month during the summer and without heat for approximately two weeks in the middle of an Ohio winter. During this...
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1.6
I liked
  • House
  • Location
I didn't like
  • Unprofessionalism and being money hungry
  • Maintenance
  • Poor service
#1188239
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No working brand new diswasher for over 2 months. No maintenance to come fix a small problem they send us to warranty company - who they are just the same. Worst customer service. Another maintenance issue on a window that doesn’t fit. Same thing, came and looked,...
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1.0
#1188005
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I have rented from A4Rent for 3 years. In December my family and I were gone most of the month on vacation. When we returned on the 23rd we noticed our plumbing was backing up and spewing sewage out of the bath tubs, showers and sink faucets. I immediately called in a...
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#1185475
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I rented from them several years and they are pure evil thieves, they don't fix anything, they are all liars and cheats and will promise the renters that they are not going to go up on the rent and than turn around and charge you another 100.00 added to the rent. They...
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#1185168
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American Homes 4 Rent - RUN!!!

American Homes 4 Rent - RUN!!!
Read the contents of the photo I attached. This means they can do what they want, when they want, without notice. This company has no common sense and is ruthless! Even if you play by their rules, they find a way to get away with anything and everything. Read ALL the print.
1.3
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
#1182726
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Rented 01/14/16 to 01/13/18. Company kept 283.00 of my deposit, blind not up to company standard. I never changed any blinds, it was theirs to begin with. Dead hedges, it was half dead when I moved in Irma finished it, I removed as much as I could. I'm a 60 yr old...
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Anonymous
Shea in TX

I agree with you totally! These charges are ridiculous. They took over $300 from my deposit for unpaid rent for days that we were no longer there & the house was completely em...

1.5
#1179238
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I have lived at AH4Rent property since 2013. During the first two years, the management was attentive and would address maintenance issues within a reasonable timeframe. Last Tuesday, 1/23/18, my heating system stopped working. I called into AH4's maintenance...
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1.4
I liked
  • And the easy access to the portal to make payments
  • Neighbors
  • House
I didn't like
  • Dishonesty
  • Poor follow-up
  • Will not responded via email after 4 attempts
#1178449
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