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American Homes 4 Rent Questions and Answers

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Question:
Top Question

How do i make an application to rent.

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Answer:
by #1751560

You can make an application online on the company website. You should create your account and fill in an application form. Please follow the link /americanhomes4rent.securecafe.com/onlineleasing/apartmentsforrent/guestlogin.aspx.

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Question:
#18485

what is the pet deposit?Can not find a price for it anywhere!!!

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Answer:
by #1751556


According to the Landlord Rules and Regulations posted on americanhomes4rent.com, if applicable, a tenant will pay monthly pet rent, in the amount set forth on page 1 of the Lease, for so long as the pet(s) remain(s) or stay(s) at the Property. The pet rent is subject to change from time to time at Landlord’s sole discretion, upon reasonable notice to the tenant. Therefore, please check out the lease to find out the required amount. You may always contact American Homes 4 Rent Customer Service by phone at (855) 774-4663 (toll-free) for further assistance.

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Question:
#12005

Maintenance request categories.

If the issue is a category listed on maintenance request form, do they always come to look at the situation before deciding to complete or decline the request for service?

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Answer:
by #1751557

According to the Landlord Rules and Regulations posted on americanhomes4rent.com, Landlord will maintain, replace or repair any items on the Property for which state law dictates Landlord is responsible. In addition and subject to Section 9 of the Lease, Landlord will be responsible for the following: roofs, front and back doors, foundations, HVAC, electrical system, plumbing, hot water tank, structural components, exterior painting and siding, locks and keys, ceilings, pool, spa, and hot tubs.

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Question:
#11456

Flooding Issues.

I moved in a month ago. The sump pump failed resulting in a semi-flooded basement.

AH4R sent repair guy in who replaced the pump. Next day - I had a COMPLETELY flooded basement! We suffered over $5500 in damage to personal property. We are still trying to get basement back in order.

Renter's insurance informed us that the sump pump is the home owner's responsibility and they should reimburse me for losses. AH4R says no - it's the insurance company's responsibility.

We lost a lot of property including things that cannot be replaced (my daughters baby book to name one). HELP!

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Answer:
by #1751559

Your question seems to be quite specific. According to the Landlord Rules and Regulations posted on americanhomes4rent.com, Landlord will maintain, replace or repair any items on the Property for which state law dictates Landlord is responsible. It includes the following:
  • roofs;
  • front and back doors;
  • foundations;
  • HVAC;
  • electrical system;
  • plumbing;
  • hot water tank;
  • structural components;
  • exterior painting and siding;
  • locks and keys;
  • ceilings;
  • pool;
  • spa;
  • hot tubs.

You may always reach out to American Homes 4 Rent top management team by sending a written request to American Homes 4 Rent 30601 Agoura Road, Suite 200 Agoura Hills, California 91301 United States. You may also share your experience with other American Homes 4 Rent consumers via their social media to get a faster response from the company.

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