American Homes 4 Rent - Left home cleaner than when I move in a they still kept $700 of my money
Move in and took video of walk through. Complained about dirty grout ; dirty ceiling fans , dirt spots on carpet , dead grass in front yard, and they told me thatโs cause they donโt charge for cleaning deposit.
They fixed sprinklers , but yard was so gone I wasnโt able to bring it back, when time came , I gave them 7 weeks written certified notice of my move out, I still hadnโt heard from them, so I called the week before the end of lease to ask them when they would arrive for final walk through, they told me they never received notice ! Be sure You get all transactions certified like I did.Showed them copies they signed for, so they couldnโt deny. I shampoo carpet, cleaned every nook and cranny, even cleaned grout. Place was immaculate!!!
Instead of full refund ,they sent me a list of cleaning charges they deducted out of my deposit; $800 dollars worth including stuff like $10.00 for a little light bulb. Getting ready to take them to court Have all receipts; Picures ,and documents...
Be Aware ! CYA!
Reason of review: Poor customer service.
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