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Update by user Dec 03, 2017

As of November 20, 2017, the issues raised in my review of American Homes 4 Rent have been completely resolved to all parties, including my own, satisfaction. I have no further ongoing or outstanding complaints on American Homes 4 Rent at this time, and any lawsuit that would have been pending is also dissolved and dismissed.

I thank the American Homes 4 Rent upper management professionals and staff for getting involved and resolving all of my complaints and issues raised to my complete satisfaction. Thank you again!

Original review posted by user Jul 18, 2017

I leased a large luxury home in Suwanee (Atlanta) Georgia about a year ago. American Homes 4 Rent lied to us on the maintenance standards and condition of the home to get us to lease the property for over $5,000 per month.

The first nearly three months we had no air conditioning as 2 out of the 3 air conditioners were completely broken (outside temperatures then were over 90 degrees) and ultimately required replacing and would not work, as well as the water heater did not work and had to be replaced so no hot water.so no hot water either for nearly 3 months either. After requesting maintenance through their maintenance request website (which I have determined to be a fraudulent system) they put off maintenance and wanted to get bid after bid after bid. I found that many of the vendors will not work with American Homes 4 Rent because they are a shady company and do not properly pay their vendors for the work done and have been blackballed! Then we had severe problems with the roof leaking massive water and reported it..

After many, many months still no-one ever showed up to fix it and now we have a severe BLACK MOLD problem that threatens my familys health. These are just a few of the problems, I have left out most like the severe electrical problems that present a fire hazard and other issues which AH4R has never even had someone come to repair even after numerous requests in writing and verbal. So finding that this company needed to be held accountable, and that I believed they were putting off maintenance in order to fraudulently pad their corporate earnings and obtain lower loan rates, better public offering rates, and increase their corporate bonuses for the insiders I decided to take them to court and also look for the many others who have been defrauded by these corporate slumlords and fraudsters. I have filed a MAJOR FRAUD lawsuit against AMERICAN HOMES 4 RENT in the Gwinnett County Georgia Superior Court this JANUARY 2017.

The lawsuit is now progressing well and may most likely be converted into a CLASS ACTION LAWSUIT with a target damages claim of $400 MILLION DOLLARS. I would love to hear your story on how AH4R has defrauded you, and or avoided (and/or delayed) their maintenance obligations. The fraud suit alleges that AH4R is putting off or not doing necessary maintenance on their properties in order to fraudulently manipulate their corporate books and earnings by (eliminating normal maintenance obligations) from their operating books, 8K's and 10K's. This is similar to the SECURITIES FRAUD committed by Bernie Ebbers who was the CEO of MCI WorldCom who is now serving a 25-year Federal Prison sentence!

Please contact me immediately at 202-569-**** or email me at Law4usa@***.com to learn more, participate, and/or share you misfortunes that this slumlord has perpetrated upon you and your family. 07-14-2017

Product or Service Mentioned: American Homes 4 Rent Property Leasing.

Reason of review: Not as described/ advertised.

Monetary Loss: $300000.

Preferred solution: LAWSUIT SETTLEMENT.

American Homes 4 Rent Cons: Fraud, Fraudulent activity.

Location: 2 Suite 210, Sun Ct NW, Norcross, GA 30092, USA

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You are so right don’t EVER RENT from this company


I wish I had known


I meant this company mimics the hospital like good bedside manner while receiving the wrong medicine or blood transfusion.


This place is not right. Took 2 weeks to repair a fridge that was broken .

Charging me for a missed visit. When they are having us miss work to meet every time something needs to be fixed. Hands down great customer service and low quality treatment of tenants. It’s like going to hospital and getting good bedside medicine.

But getting the wrong blood transfusion that may leave you messed up.

Like they have me MESSED up. Somebody lying in paperwork should be out in open.


I had an issue where they claimed broken toilets when I vacated the premises. It was not true and I also fixed items for AH4R while I lived in the home. Renting from AH4R has been the worst experience since my fire and I’d take the fire over renting from them again.


What about all of the poor homeless veterans who have to live outdoors amongst all of the elements? You mean that we can spend billions of dollars a day in Iraq, but we cain't build some big apartments specifically for all of these veterans to live in? How about instead of building a wall, we build a billion dollars worth of veterans apartments?


No A/C for 6 days


I never let any of my clients rent from this Company. They are horrible! I can tell you 2 stories.


I have lived in a rental for 5 months and have had nothing but problems. Takes them forever to get the maintainance out.

They have to have more than one person Company doesn’t care and guarantee when my lease is up they will do anything to keep it.

! Will never rent again from them when I get out of here !


Unfortunately, it doesn't get better. And as far as when you're lease is up, they will NOT do anything to keep it, they increase the rent by 3% every year.


I have the absolute worst experience I have ever had with any landlord or so called professional organization. I recently moved out of a 5 bedroom / 4.5 bathroom home and followed all requests and went out of my way to have it cleaned and returned better than I received it.

The thank you was they have kept over $1100 of my security deposit stating that they needed to replace maintenance painting and such. Not normal wear and tear in need of touch up painting but items that are clearly violation of law.

I will be pursuing them in court and welcome any class action lawsuits or help. Disgusted prior Tenant.

@Jovanna Ocx

They recently kept my $1625 and are still trying to charge $1200 for erroneous and egregious charges - many of which aren't the responsibility of a tenant nor apart of my original lease. We went out of our way to ensure their 2-page list of items were completed PLUS took extra steps because we wanted our full deposit back and they not only took the whole time but want more money from us. If you file a suit please let me know!


I wish all renters would have someone one their side like you. By far the worst rental company in the U.S., and this is a public company.

They’re so bad, the BBB is changing their rating after the enormous amount of complaints. The property managers are the worst. From the time you you start filling out the application to the time you’re finished, you would’ve talked to at least 10 different people. Then when you’re given the name of your property manager, you call their main number only to be told that your have a new property manager.

All worse than the previous one. Awful company!


Every time!


What office do you deal with? Sounds like chicago


Let's join Florida here they are who steals from good working paying customers . I lost everything from his company check books credit cards appliances irreplaceable family items I would love to see them in court


this company is horrible DO NOT RENT FROM THEM !!!


some one contact me too please I have been leaving in a rental from American Homes 4 rent for a moth called 3 times. sense we moved in /.AC is still not fixed

@Arbie Met

Same thing going on with us in this high *** property. They are full of ***


They have been double billing on the Coned utilities. Also I get no information concerning usage they just charge whatever.

Even if I do not use anything in the house I am still charged exorbitant utility fees. It is also messed up to give us until the 5th to pay rent and utilities that vary from month to month.

I would love to get out of this lease and never look back. I was going to file a BBB complaint and still think I will but I am all in on a class action.

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