Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

Every major thing has broken in my house since I've rented it because they did not inspect the house or make proper repairs before I moved in. Because the company is so large, it takes 3-4 days for anyone to come out to my house.

In the case of my AC which needed to be completely replaced, it took 2 weeks and that was in the middle of the summer! Terrible customer service. Non-responsive. And they raise my rent every time the lease is up.

I know individuals who rent houses in the area and when they have a good tenant, they don't constantly raise the rent. Better to have a good tenant than turnover every year.

Product or Service Mentioned: American Homes 4 Rent House Rental.

Reason of review: Damaged or defective.

I didn't like: Customer service from property management or maintenance.

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