After owning homes for 30 years, we found ourselves in a situation where we needed temporary housing so we rented a house from American Homes 4 Rent. Big mistake.
Our air conditioning went out repeatedly during the summer and it was always a nightmare to get it fixed. Even when they finally got someone there to fix the problem it would take another week to get approval to buy the needed part. Ant time you call, it takes forever to get someone on the phone, and if they transfer you, all the mailboxes are always full. They are just terrible in every aspect of their business.
They are rude, incompetent, and just plain evil. I would rather live in a cardboard box under an overpass than to make this mistake again.
Product or Service Mentioned: American Homes 4 Rent Customer Care.
Reason of review: Poor customer service.