I rented from American Homes for 2 years. The 1st day we moved in they hadn’t hooked up the washing machine correctly and the entire basement flooded.
There was a leak under the dishwasher, which they didn’t fix for months. When they finally came to fix it their was mold all under the sub floor. The mold had also spread to the basement. We had to hire our own mold inspectors for them to finally come and “treat” the house.
They never answer calls. They did not show up for the move out inspection and then they tried to keep $1200 of my deposit. We had the house professionally cleaned and painted with that expensive paint they requested. We weren’t having that.
We fought with our property manager and they refunded our deposit. Don’t accept their lack luster service. Keep going up the chains of command. Oh and if you can do your self a favor.
NEVER RENT FROM THEM. I see they have a lot of houses on the market in need of renters...they’ve burned to many bridges...You reap what you sew.
Product or Service Mentioned: American Homes 4 Rent House Rental.
Reason of review: Poor customer service.