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Customer service
Product or Service Quality
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I recently rented a home with AH4R and during the inspection of the home, we were told that all the items noted in the inspection that needs to be fixed, will be fixed before we move in. The manager even said during our induction meeting that he takes pride in their service and funny enough even spoke about the bad reviews and "how they are not true"...

Well turns out it's just sales talk as none of the items were fixed and according to the fix list. So called service manager said he didn't know about the items and he doesn't think they require any attention.

So the whole inspection is just to cover their assess and they don't give a hoot about anything that's broken in the house before you rent as once you sign that piece of paper, they know they have you... Advice: make sure you note everything in the contract before you sign it and forget the fix list as it's just a show for them....

Product or Service Mentioned: American Homes 4 Rent House Rental.

Reason of review: Poor customer service.

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Don't forget the "free rent" deception on their boards outside the house. If you call in to ask about their so called "free rent", they'll tell you it's not for that house.

These people are con artists, stay away from them as once a con always a con and the advertising is just the start of the deception.

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