New Reviewer

Horrible customer service

American Homes 4 Rent - Horrible customer service
In February I wont in court when they unlawfully tried to evict me. The judge questioned the illegal court cost fees. I tried to recoup my $790 and I have emails they would waive the fee once current lease payment was made. I made the payment and the next day they stated they would not waive the fee. Filing again with the BBB and anyone else I can so others will not use this company.

User's recommendation: Don't use them.

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ID
#3380587 Review #3380587 is a subjective opinion of poster.
Location
Irving, Texas
Loss
$790
Preferred solution
Full refund

Misleading gives false information the run around evasive and never follow through

Tell you after you submit every document possible the house is yours then make you submit for another home and after 3 weeks run around that now you don't qualify even though the 2nd home was cheaper than the first home. Spent over 2 months trying to complete a deal and now have to start. Customer service terrible they never return calls and are extremely rude

User's recommendation: Find some one else.

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ID
#3364032 Review #3364032 is a subjective opinion of poster.
Location
Aurora, Colorado

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Verified Reviewer
New Reviewer

They robbed me

HORRIBLE!! Quick to take your money for applications, but never hear back to see if you're approved or denied. It has been 4 days, and supposedly they only take 24-48 hours!! It's extremely hard to get in contact with anyone. They ignore you and literally steal your money!

User's recommendation: DO NOT APPLY.

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2 comments
#2210871

Hi did u you ever hear back from them

#2210889
@Jeremias Zbe

Nope, I couldn’t keep wasting my time so a moved on to another rental.