Furnace Stopped Working

Furnace blowing cold air. Outdoor temp 21 degrees F. Indoor temp 65 degrees F at 5:00 AM. Placed on-line work order. No response. Called 2-3 hours later when office was open. Impossible to speak with real person. Finally chose prompt for running water in house. Call...
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ID
#3442531 Review #3442531 is a subjective opinion of poster.
Location
Indianapolis, Indiana

Incompetent

We have been living in this piece of *** for three years American homes for rent doesnt fix anything they just put a band aid on it we pay utilities through the company,we are never late today I come home and my water is off due to non payment I paid them where did the money go?

User's recommendation: Don’t rent from these incompetent people.

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ID
#3429041 Review #3429041 is a subjective opinion of poster.
Location
Fort Worth, Texas

Lowest of the low!

I'm writing this review because of my experience with American Home For Rent. We moved in Henderson back in 2016. Mary Macke was the manager and she gave us *** We paid her the check and she still called police officers to escort us out of the house. They closed our...
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ID
#3398927 Review #3398927 is a subjective opinion of poster.
Location
Las Vegas, Nevada
New Reviewer

Horrible customer service

American Homes 4 Rent - Horrible customer service
In February I wont in court when they unlawfully tried to evict me. The judge questioned the illegal court cost fees. I tried to recoup my $790 and I have emails they would waive the fee once current lease payment was made. I made the payment and the next day they stated they would not waive the fee. Filing again with the BBB and anyone else I can so others will not use this company.

User's recommendation: Don't use them.

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ID
#3380587 Review #3380587 is a subjective opinion of poster.
Location
Irving, Texas
Service
American Homes 4 Rent House Rental
Loss
$790
Preferred solution
Full refund

Wish I had read reviews prior to signing a lease with them!

If there is any way possible to find another agency to lease from do it without hesitation. The only positive communication you have with these people is when they are trying to get your money. They lie, have you on hold forever, transfer you from person to person and...
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ID
#3376841 Review #3376841 is a subjective opinion of poster.
Location
Medina, Tennessee

Misleading gives false information the run around evasive and never follow through

Tell you after you submit every document possible the house is yours then make you submit for another home and after 3 weeks run around that now you don't qualify even though the 2nd home was cheaper than the first home. Spent over 2 months trying to complete a deal and now have to start. Customer service terrible they never return calls and are extremely rude

User's recommendation: Find some one else.

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ID
#3364032 Review #3364032 is a subjective opinion of poster.
Location
Aurora, Colorado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

They robbed me

HORRIBLE!! Quick to take your money for applications, but never hear back to see if you're approved or denied. It has been 4 days, and supposedly they only take 24-48 hours!! It's extremely hard to get in contact with anyone. They ignore you and literally steal your money!

User's recommendation: DO NOT APPLY.

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2 comments
#2210871

Hi did u you ever hear back from them

#2210889
@Jeremias Zbe

Nope, I couldn’t keep wasting my time so a moved on to another rental.

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ID
#3327544 Review #3327544 is a subjective opinion of poster.
Service
American Homes 4 Rent House Rental
Cons
  • Tries to take every penny you have
  • Dishonest legal scammers
Loss
$100
Preferred solution
Full refund

Beware potential tenants.

They dont answer. Ever. Tracy Maue sucks. She should be fired. Im a home owner who went to the office to notify her the the property next door which she manages is to wide open. Scammers took the key and left the lock box open. a whole family moved in under a false...
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ID
#3304852 Review #3304852 is a subjective opinion of poster.
Location
Lithia, Florida
New Reviewer

Past rent - Texas rent relief not going through

Nothing has been handled taking care of put Ive been pushed off but you got your money and you got your vacations I got worries and Im wondering what the *** is coming up to 2022 so keep sending me them nasty letters because Im fed up with it details of what happened nothings been happening other than if I had the money you got pay
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ID
#3225721 Review #3225721 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Complaints

Absolutely, the worst renting agency ever. The property managers inability to resolve my issue is ridiculous.
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ID
#3219713 Review #3219713 is a subjective opinion of poster.
Location
Fort Worth, Texas

Un happy with my service

About 1year ago we had a lot of rain, when the drain got clogg up water started coming in the house along with big roaches. They sent someone to trim the limbs over the house, but that didn't stop the straw from falling on the roof, now the bugs are back and so is the straw mantience is telling me that cosmetic i will agree if the bugs don't come inside, I don't care what or who lives on the roof just as long they don't come inside. one day getting out the shower turned around and one crawling up the wall, that's just like you turn around with a gun pointed in your face. I still have damage in the house from when the water came in, ceiling in the bathroom big spot in it, water drain mark in the hall big dark spots on the floor and its different from ordinary dirt. It's not like you are giving us anything we are paying you what you asked for. One of your brags how good they are being treated give a little to your tenants. I would like for the ONER/CEO to get a copy to this. I don't care if elephant and his family live up there fine with me as long as they don't come in the house. Sincerely, Clayton McBride, 12/16/21
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ID
#3177458 Review #3177458 is a subjective opinion of poster.
Location
Summerville, South Carolina

OVERAGE OF CHARGES

I cannot get a hold of anyone ever!! I leave voicemails and get no response, OR I get an email back with no resolve or attention to the matter at hand. They actually give false information. The property manager is rude and unprofessional lacking any and all customer...
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ID
#3111248 Review #3111248 is a subjective opinion of poster.
Location
Phoenix, Arizona

Bad service

AHFR is a scam just like all the other reviews pointed out. I rented a home in Blacklick, OH from them and I have had no less than 5 work orders for repairs that should have been caught long before I moved into the house. The latest fiasco is the leaking fridge that...
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1 comment
#2100982

I have rented a brand new home from this company and it has been a nightmare. I moved in and there was no gas meter connected to the property. amount other issues that have not been resolved

ID
#3077969 Review #3077969 is a subjective opinion of poster.
Location
Reynoldsburg, Ohio
Cons
  • Bad service and property manager solves no problems

Errors by the rental agents

I applied for a rental with this company and much to my surprise I was denied. The rental agent, Tia made several errors in the application process that indirectly impacted my ability to obtain a home. For example, after I applied and paid the $50 fee. She sent a...
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ID
#3038519 Review #3038519 is a subjective opinion of poster.
Location
Cincinnati, Ohio

Maintenance

American Homes 4 Rent - Maintenance
Never spoke to a person, left messages 4 times and no one has called back. Maintenance emergency and lack of response is unacceptable

User's recommendation: No advice, don't rent feom AH4R.

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ID
#2951095 Review #2951095 is a subjective opinion of poster.
Location
Mooresville, North Carolina