Product: American Homes 4 Rent Customer Care Clear all filters (0 of 112 reviews match)
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Please be aware that that there are a group of scammers using the postings from American Homes 4 Rent to lure victims. These postings are found on Craigslist with a rental price way below market value and often the rental rate include utilities such as gas, water and...
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American Homes 4 Rent Customer Care
#1303119
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Synopsis: AH4R is holding a change in carpet hostage for a guaranteed 12-month lease. I have been a long time tenant of AH4R. Over the last 3 years I have spent over $80,000 in rent in a suburban 4 bedroom house in Nashville. During that time I have only requested...
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American Homes 4 Rent Customer Care
#1298933
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I called AH4R looking to view one of the properties I saw on their website. I had already called 2 weeks prior and registered so my information was already in the system. What I needed was the code to the lockbox to get the keys to review the rental. When I called I...
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HurriedRacoon
HurriedRacoon

If they are having a bad day, that should be left at home and not at work. You must work for them or have a relative the work them. When someone speaks messed up then there is...

Anonymous
Danielle87

Well the person i talked to were very nice considerate and very well spoken. Sorry you guys had to experience such poor customer service. Maybe people were just having bad day...

2.6
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American Homes 4 Rent Customer Care
#1264004
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American Homes 4 Rent - The worst customer service ever

AH4R will not return calls. You call the main line, rhey are great not very knowledgable about the process but nice. They send you to the "phoenix property team" and you are required to leave messages.. They NEVER call back they do no research on your questions via email and give generic answers as well as say they are on special projects and stop responding all together.
1.0
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American Homes 4 Rent Customer Care
#1258991
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American Homes 4 Rent - Unprofessional, condensing and rude.

Each time I called the person I spoke to was no longer there. Had to continually repeat information for new employee who was inexperiencedand, had to get back to me but never did.
1.0
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American Homes 4 Rent Customer Care
#1258163
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No AC during 90+ weather. I work construction and the one thing I expect when I get home is for it to at least be comfortable, I pay a lot of rent (which is now going up) and I expect prompt service when something goes wrong. three service requests have gone unanswered...
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American Homes 4 Rent Customer Care
#1256560
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American Homes 4 Rent - Service and repairs

Garage door busted for a full year widow got busted over night and the service team never came out and I could keep going on with the service people and the property manger the They lie to you all the time never show up on time rude nasty people I would not let anybody I know rent from these people ever in their life
1.3
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American Homes 4 Rent Customer Care
#1239291
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American Homes 4 Rent - Customer service isn't great
American Homes 4 Rent - Customer service isn't great
We just started renting when we moved to Tx because we have 2 homes to sell. I must say it hasn't been a great experience so far. I put in a service call for what I think is mold and they sent someone out who knows nothing about mold. I even sent pics before hand and...
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1.9
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American Homes 4 Rent Customer Care
#1234486
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American Homes 4 Rent - AH4R Scam

I USE TO WORK FOR AH4R THE MOVE IN PROCESS IS EASY AS LONG AS YOU HAVE A 550 CREDIT SCORE BUT ONCE THAT LEASE IS SIGNED TGE NICE AGENT GOES AWAY YOYR TREATED LIKE CRAP. READ YOUR LEASE EVERY PAGE IT STATES AH4R CAN CHARGE YOU ANYTHING THEY WANT FOR UTILITIES. YOU HAVE BEEN WARNED
1.0
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American Homes 4 Rent Customer Care
#1225220
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American Homes 4 Rent - Terrible Rental Company
My brother had been renting from them for at least 2 years when he died suddenly in a car accident January 26, 2018. Let me just say in short they have been a nightmare to deal with. They have been dodging our phone calls and emails and lying to us and finally took...
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Anonymous
bert

Just curious: Is the address above your work address? The address listed is for an office building with many tenants. Are there rental units on the second floor?

Anonymous
Anon

My condolences to you and your family on the loss of your brother.

1.0
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American Homes 4 Rent Customer Care
I didn't like
  • Property manager
  • Purposely find reasons to add extra charges
  • Will not responded via email after 4 attempts
#1220120
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