AH4R - RIP OFF!

Inspector came in, said, "Oh, this will be easy. This one is clean. I can tell by the walls." I was assured by the inspector that no fees would be charged for the repainting. Well, my charges were over $600. This house was cleaned from top to bottom including carpet. Really, they came up with bogus charges and are trying to deduct over $600 from deposit. Not to mention, they increased my rent by $35 after the first year, then tried to increase $50 more to renew. AH4R IS A RIP OFF! MAINTENANCE IS HORRIBLE. DO NOT RENT FROM AH4R!
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ID
#680554 Review #680554 is a subjective opinion of poster.
Location
Antioch, Tennessee
Service
American Homes 4 Rent House Rental
Cons
  • Bougus charges and the huge increases to renew
Reason of review
Untrue Charges
Loss
$600
Preferred solution
Full refund

American Homes 4 Rent Home Rental Review

Holes in walls, not painted, portal doesn't work. Going to be a long year! Don't rent from them. No customer service.
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ID
#675079 Review #675079 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Bad quality

American Homes 4 Rent Apartment Rental Review

This is the worst company I have ever rented from!!!! They don't want to repair anything! I made the mistake of renewing my lease back in February of this year. That will NEVER happen again. February, 2016, I am out of here!!!! And they increased the rent when I renewed. Guess this is an every year thing
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ID
#672790 Review #672790 is a subjective opinion of poster.
Location
Tennessee, United States
Reason of review
Bad quality

House Rental Review

Worst renting experience ever! This company is run by a bunch of unethical crooks and they need to be sued and shut down!
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ID
#657786 Review #657786 is a subjective opinion of poster.
Location
Woodstock, Georgia
Reason of review
Poor customer service

Will increase your rent -- no matter what

Our lease was up and we were already overpaying for our rental. We live in a state where pet fees (500$) and application fees (150$) are the norm so moving costs at minimum 650$ (not including time and cost of moving). They use this to increase your rent every year no...
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ID
#656761 Review #656761 is a subjective opinion of poster.
Location
Durham, North Carolina
Cons
  • Ethics
Reason of review
Problems with payment

HORRIBLE OUTRAGEOUS COMPANY!

WORST COMPANY IVE EVER DEALT WITH, THEY DONT RETURN CALLS OR EMAILS! THE ISSUE INSANE FEES AND IT'S IMPOSSIBLE TO GET SOMEONE ON THE PHONE! RENT WITH ANYONE ELSE BUT THIS COMPANY! THEIR CORP HQ'S IS IN LAS VEGAS AND THEY HAVE BRANCH OFFICES AND THE PEOPLE IN THE BRANCH OFFICES DO NOT NO WHAT THEY ARE DOING. I TRAVEL A LOT FOR WORK INTERNATIONALLY AND I CANT ALWAYS PAY BEFORE THE 5TH SO THEY BLOCK ME OUT OF MY ACCOUNT ONLINE SO I CANT PAY ONLINE AND THEY DO NOT ACCEPT PERSONAL CHECKS ONLY CASHIERS CHECK AND MONEY ORDERS. ALSO IF YOU SEND THEM A CASHIERS CHECK OR MONEY ORDER FOR THE WRONG AMOUNT THEY RETURN YOUR CHECK 2 WEEKS LATER, WHICH MEANS ADDITIONAL LATE FEES AND SOMETIMES EVICTION FEES THAT YOU WON'T KNOW ABOUT UNTIL YOU GET YOUR CHECK BACK AND THEIR IS EVICTION PAPERWORK ON YOUR DOOR. PUT IT THIS WAY I HAD TO HIRE A LAWYER TO FIX MY SITUATION!
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3 comments
#1126231

Hi I'm having the same problem here in Houston with one of their properties can you give me the lawyers name that helped you please. .

#1105351

I am having this exact same issue. I have contacted my attorney.

Can you please tell me if you were able to get this issue taken care of and did you get your money back from them? I had to pay an insane amount of fees and charges that didnt exist. I cant afford this.

If u can give me any advice on how you went about this. It would be greatly appreciated

#1024648

Who did you hire because I'm going to sue them.

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ID
#656161 Review #656161 is a subjective opinion of poster.
Location
Houston, Texas
Cons
  • Ethics
Reason of review
Poor customer service
Preferred solution
TAKING IT TO COURT!

American Homes 4 Rent - House Rental Review from Fremont, California

The secretary at our local office is very rude and unproffessional every time I go in the office she gives me a dirty looks and she says really rude things. I go in there alot because our house that we rent is a three story house and the cool air never gets upstairs you cant even sleep at night and we have been trying to break the lease ot move into another house. Over all I will never give a positive review deserves 0 out of 5 stars
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ID
#654855 Review #654855 is a subjective opinion of poster.
Location
Fremont, California
Reason of review
Poor customer service

Worst decision ive ever made, run!!

American Homes 4 rent is absolutely TERRIBLE!! Theyre scam artists and gave absolutely the worst service ive ever experienced in my entire life. I would call and email numerous times,they would all go unanswered. Ended up paying over thousands of dollars of random fees...
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ID
#640584 Review #640584 is a subjective opinion of poster.
Location
Winder, Georgia
Service
American Homes 4 Rent House Rental
Reason of review
Poor customer service

American Homes 4 Rent - House Rental Review from Chicago, Illinois

we had black mold in our home, it took 3 months to get them to acknowledge us. Then told us it wasn't, luckily i am certifoed in black mold. They moved us out to new home, but that had a fire and they left it open all weekend and it took 3 weeks to fix it. Well sort of, it was never completed, and got racoons and snakes in basement, when we called , American Homes 4 Rent said it was the tenant's problem to fix it and left it to us. Then we recieved eviction notice because we had to pay for repairs and couldnt pay rent and then closed portal before the allotted time according to lease. they are a slum lord and scam all tenants in joliet,il area. Just go to court on any given day ,there will be atleast 5-10 tenters with same issues. dont rent from them.
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ID
#627845 Review #627845 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Bad quality

American Homes 4 Rent is horrible an I believe a scam

This company said they never received my payment, I sent them my bank stmt as proof and they said that wasn't good enough (after I had to call a dozen times to get a response) so I filed a claim with my bank and paid them again when the bank said they would refund my money. Then they said I couldn't pay via their website because I was late and charged me a late fee and a "transaction fee". I had to argue for days to get the late fees waived only for them to tell me I had to bring them certified funds since I was late (even though I proved I wasn't) Then they denied the claim with the bank so the bank debited the money again and I am still trying to get it back from AH4R and they have sent me to a collection agency since they scammed me out of my security deposit. From the review I read it sounds like something that they do to most renters and I can't understand how they are still in business. Horrible experience that no one else should have to go thru. I also had to stay in a hotel when they would not fix my heat and it was below zero. In the summer when the house was sweltering they wouldn't fix the air so I had to pay to have it fixed myself after they said " the unit just isn't big enough for the house" like that made any sense or was my issue to deal with. Unbelievable
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1 comment
#1036577

" the unit just isn't big enough for the house" Means that the a/c unit that is installed isn't big enough to effectively cool the entire house the way that it should be so it will not feel as cool inside the house even if the thermostat is reading a set temperature.

ID
#579655 Review #579655 is a subjective opinion of poster.
Location
Schaumburg, Illinois
Service
American Homes 4 Rent House Rental
Cons
  • Their ethics
Reason of review
Poor customer service
Loss
$3200
Preferred solution
Full refund
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