Review in Real Estate category from Charlotte, North Carolina

The property I am renting used to be owned by American Residencial properties They took care of their tenant issues, but ever since American Homes 4 Rent took over it has been a mess, my lease was supposed to be starting from July 1st 2016 been trying to reach these people since beginning of May, signed and mailed back the lease options 2 months ago but still have not received my lease documents to sign today is July 7th called customer service numerous times regarding this matter but nothing is done, I put 3 work orders and I was told to fix them on my own. It is a shame that these people are sitting there getting paid doing nothing the tenants are throwing money into trash paying these people. I will never ever recommend this company to anyone it is million times better to rent an apartment.
View full review
ID
#878096 Review #878096 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Reason of review
Poor customer service

American Homes 4 Rent Customer Care Review

I think we have been scammed and have tried emailing and calling American Homes for rent. No one answers Atlanta number and filed complaint with "operator" who answered. I filed FTC Complaint, IC3.gov, and informing local authorities, FBI, and media in Atlanta area.
View full review
ID
#877491 Review #877491 is a subjective opinion of poster.
Location
Lawrenceville, Georgia
Reason of review
Poor customer service

Review in Real Estate category from Cleveland, Ohio

American Homes for Rent is horrible. They do not handle their maintenance issues in a timely manner. They act as if they do not want to fix anything. My carpet in the home has nails sticking out of them around the corners of the home. They got a contractor to come and hammer them down after days of communication. I was stuck and so was my 5 year old son. My A/C has been out for 6 days and counting. I still have not gotten a resolution. I would never rent from them again and suggest anyone to not rent with them either.
View full review
ID
#877277 Review #877277 is a subjective opinion of poster.
Location
Cleveland, Ohio
Reason of review
Order processing issue

American Homes 4 Rent House Rental Review