American Homes 4 Rent Customer Care Review from Cincinnati, Ohio

Terrible service. A/C unit was out called Saturday morning, it was an emergency as I have a 2 wk old son and it was approaching 90 degrees. I got a call 9 hrs later from maintenance saying they were just now putting in my ticket. They said no one can come out to fix the unit until Monday morning. This is ridiculous, immoral, and the worst customer I have ever seen. I'm going to have to rent a hotel room for a night.
View full review
ID
#891765 Review #891765 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Reason of review
Poor customer service

American Homes 4 Rent Customer Care Review

Had our water heater broke down for almost one week now and reported it as an emergency matter. To this date, this problem has not been resolved . We're using cold water to take a bath as early as 6 am and as late as 9pm. They are good in collecting on time but they are not good in attending to the emergency needs of their clients . They are so disgusting
View full review
ID
#891722 Review #891722 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Reason of review
Poor customer service

American Homes 4 Rent House Rental Review from Pretoria, Gauteng

I would never advise anyone to rent a home from this company they are horrible!!! They will kep all of your deposit money in the end they will come up with all of these problems wrong with your home!!! They said my refrigerator wasnt clean!! They said i less trash on...
View full review
ID
#891344 Review #891344 is a subjective opinion of poster.
Location
Pretoria, Gauteng
Reason of review
Bad quality

AH4R sucks

I have never been so irritated by a rental agency as I am this one. They hounded us for the money to move in and now, we can never get anyone to assist us. Their maintenance sucks. Their customer service sucks. They don't return phone calls. They file eviction...
View full review
ID
#891229 Review #891229 is a subjective opinion of poster.
Location
Goose Creek, South Carolina
Reason of review
Poor customer service

American Homes 4 Rent Customer Care Review

I have been trying to resolve an error in my account since April. Local property manager doesn't respond to email or phone. District manager doesn't return calls either. Seems they aren't concerned about accurate accounting practices. Seems a little fraudulent to me.
View full review
ID
#891211 Review #891211 is a subjective opinion of poster.
Location
Mount Juliet, Tennessee
Reason of review
Poor customer service

American Homes 4 Rent Property Rental Review

I am ending my lease with them. They are the worst. Bad attitudes and won't return callls also house is falling apart and they won't fix a thing. Good luck on the next sucker they get to rent from these slum Lords.
View full review
ID
#890541 Review #890541 is a subjective opinion of poster.
Location
Nashville, Tennessee
Reason of review
Poor customer service

Bad Customer Service

American Homes 4 Rent -  Bad Customer Service
Found a home I really like, paid the application fees and haven't been able to reach any one at all. The voice mails are always full and I'm wondering now that I see all the other reviews if I have also been taken the same way they have described. The online...
View full review
1 comment
#1194008

Hello. Did you ever hear back from them?

Im in the same boat and my lease is up as well as my extension from my landlord. Im basically homeless because they misled me

ID
#890490 Review #890490 is a subjective opinion of poster.
Location
Atlanta, Georgia
Cons
  • Irresponsible company
  • Poor follow-up
  • Ethics
Reason of review
Poor customer service
Loss
$70
Preferred solution
Deliver product or service ordered

Dont Rent from THEM Be smart