American Homes 4 Rent - Property Manager Review

This is one of the worst companies I have ever dealt with. We live in Florida and it is currently the middle of summer. We have been with a/c for 3 days and all any one can say is I'm sorry. I have two kids and pets. It is impossible to get in touch with our property manager, who we have only spoken to once in the year and a half we have lived in this house. Not one manager can return a phone call or answer a phone. Please, Please, Please do not rent from rhis company or only do so as an absolute last resort.
View full review
ID
#906068 Review #906068 is a subjective opinion of poster.
Location
Williamsburg, Florida
Reason of review
Poor customer service

American Homes 4 Rent - Property Rental Review from Tucson, Arizona

Do not rent from Rentals America in Tucson. We just moved from 7425 w mountain sky drive. Horrible! Don't expect your deposit back!!!! I'm disgusted and we are seeking help from a lawyer to take to small claims court. Very unethical. Very deceitful. Run away! Do not trust these people.
View full review
1 comment
#1202930

I use to work for AH4R and they do not care about customers just their money and they indeed shut down the portal on the 1st of the month to get late fees from customers , I worked in Customer Service and use to hate lying to customers regarding maintenance issues , all the homes areally nice outside but trash inside quickly put together.

ID
#905579 Review #905579 is a subjective opinion of poster.
Location
Tucson, Arizona
Reason of review
Problems with payment
New Reviewer

TERRIBLE service. 3 weeks door broken, rain getting in.

3 Weeks ago my garage door spring broke. The garage door has been stuck up for the entire time as it has rained nearly daily. I contacted them immediatly and had a shady contractor come out within 3 days. Since then the " estimate" has been sitting at america homes 4 rent waiting on approval. I have made repeated attempts to contact AH4R and can not get a call back. I sat on hold for 3.5 hrs today combined thorught 14 phone calls of being disconnected. I have been told to try calling them at 4am and i might get through to the maintenance department. Many of the customer service reps i have worked with have been rude as well.
View full review
ID
#905421 Review #905421 is a subjective opinion of poster.
Location
Oakland, Tennessee
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Biggest Regret Review

My garage door has been broken from going on 4 weeks now. 4!!!! Im playing phone tag with american homes for rent and this so called green contractor company that doesn't evem have a website! They have came out here 3 times to figure out the same problem but still dont have the tools to fix it. They are *** me off... not to mention ive only been renting this home for a month and a half.
View full review
ID
#904170 Review #904170 is a subjective opinion of poster.
Location
Durham, North Carolina
Reason of review
Bad quality

American Homes 4 Rent - Customer Care Review from Universal City, California