AMERICAN HOMES FOR RENT - RENTAL DEPOSIT NOT REFUNDED IN FULL - TOTAL SCAM!

We had a $1395 rental deposit due at the time of leasing and was expected to receive that back. We got a check for $385.14! They stated Conservative (the 3rd party utility service) showed us as paying for 2 months utilities because they stay a month behind in billing....
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4 comments
#1554609

We have been going through the exact same thing and getting no response from Tim Frantz. The utility bills I understand because they're charged in arrears, but we were charged for cleaning when we had proof of professional cleaning being done. I'll be sending a certified letter and better get a response or I'm showing up to their offices.

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ID
#931471 Review #931471 is a subjective opinion of poster.
Location
Temple, Texas
Cons
  • Tim frantz
  • Paying rent made difficult with additional new charges
  • General manager
Reason of review
Problems with payment
Loss
$1395
Preferred solution
Full refund

American Homes 4 Rent - Customer Care Review from Acworth, Georgia

AH4Rent. I live in a very nice home subdivision, however, HOA seem to redline and monitor this home because of the lack of responsible care that AH4Rent gives to their home. The company 4 years ago served their customer well. Since they have become a public company on the stock market, their focus has diminished, and has been all about satisfying their greedy stakeholders/investors. They penny pinch there tenants
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1 comment
#1227259

I rent from them also I hate this company can't wait til lease is up

ID
#930862 Review #930862 is a subjective opinion of poster.
Location
Acworth, Georgia
Reason of review
Poor customer service

Horriable

There are so many incidents where do I begin. Moved in a 16 months ago did not receive my pool pass until this summer just received my gym pas to the clubhouse. I had to call them several times in regards to my new lease and when they finally sent it to me I was stuck with the terms because it was no time to look for something else. They have everything looking great when you move in and after the thirty days it begins to fall apart which then makes it your responsibility to fix. they are a scam
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ID
#930669 Review #930669 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Reason of review
Bad quality
Loss
$2000
Preferred solution
Let the company propose a solution

AH4R

We have been renting from this company for almost 2 years. First, the rent went up which should be discussed up front since they do this to everyone. Our A/C unit has gone out over 6 times. It usually takes about a month for someone to fix it. They send companies out and when they leave the unit is still broken. One company told us that the unit needed to be replaced but AH4R told them to patch it up. The temperature in our house has reached 85 degrees. We live in Texas, it gets hot! The house we live in is very nice but the company sucks at providing a comfortable living environment. For the prices they charge, customer service should be at an all time high!!!
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ID
#930623 Review #930623 is a subjective opinion of poster.
Location
Menomonee Falls, Wisconsin
Reason of review
Poor customer service

Money hungry

I have been living here for three years and every year they go up on the rent but the place is falling apart. when I moved in I was amazed at the place but it was a temporary cosmetic surgery. the paint is flat so nothing comes off of the walls and the carpet is cheap...
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1 comment
#1221286

This is not rocket science---move.

ID
#929057 Review #929057 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Reason of review
Bad quality
New Reviewer

American Homes 4 Rent - House Rental Review from Casa Grande, Arizona

I actually was forced to rent from AH4R I originally rented from Beazer and those crooked bastards didn't tell me they sold their homes to these crooks so in June 2013 I turned the air conditioner on I live in Arizona hotter than hades here I was on a plan with electric company @ 7p on @ 12 noon off so I went to turn the air off only it didn't turn off and if anyone lives in Surprise Arizona APS is no joke in one month my electricity bill was $900.00 I called AH4R repeatedly left @ least a dozen messages I was freaking out I finally got a call back after almost 2 months I still thought I was dealing with Beazer I explained the air isn't shutting off I can't afford to have it running 24/7 long story short they sent tech 2 my house 5 times before he was able to find right part or wait for it to be delivered the whole during the course of the visits he did try to turn it off also but to no avail. 1500.00 later it's fixed and I didn't pay rent the rent went to the A/c repairs and I was more than happy to tell them that of course that didn't sit too well with them they wanted to call shots with my money when I moved out they said I didn't clean (I took good detailed pictures) they said I left the appliance a filthy I took pics they said I took the garage opener and keys have text msgs with property mgr.stating I returned them they said I didn't clean the carpet professionally I have receipts they kept my security deposit and charged me 1300.00 in lies I wish they lose all their property and CEO loose everything they own their dirty rotten no good for nothing lying sack of dog *** biggest mistake ever was renting from Beazer and then ending up with this pile of trash never again. Don't rent from AH4R you will regret it
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ID
#928874 Review #928874 is a subjective opinion of poster.
Location
Casa Grande, Arizona
Reason of review
Poor customer service

American Homes 4 Rent - House Rental Review from Miami, Florida