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1.5 Based on 165 reviews
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  • Customers like
    • Location 6
    • How easy it was to start the rental process 5
    • Neighbors 4
  • Customers don't like
    • Ethics 17
    • Treatment by local mgr and limited escalation procedures 9
    • Poor service 8
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I rent from AH4R. I will never rent from them again. When it comes to get things repaired it is a joke. I had to call many times and it took 1 year to get the irrigation working. By this time the grass had died. After the subdivision group contacted them they replaced the grass. They call it a curiosity to replace the grass. The new sod was not installed properly and it died. I watered and tried to keep ... Read more

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Dont rent from this place. You'll wasting money and time. Worst customer service and poor management. This place is scam.

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I Am a homeowner on oak street. I have did research on a tenant who is renting from you guys by the name of shanaka Alexander King which is renting at 11807 oak street. NEVER rent to this lady. She is a fraudulent lady. She uses fraudulent documents to get approvals. She is a scammer. Check the pay stubs n tax documents through the Better Business Bureau. We have also contacted the Mortgage Loan Fraud Department in case she attempts to buy a... Read more

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American Homes for Rent is an Absolute RIP OFF. The people in the Salt Lake City, UT office like to make deals with payment arrangements and then LIE about the deal they have made. Gail Kennedy and Lauren (Property Manager) do not know how customer service works. American Homes for Rent does not care about fixing anything on the house even since I moved in. Ive put in SEVERAL tickets with Maintenance and nothing has been done about it. They... Read more

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Been renting from AH4R now for sadly 8 months. Love the home HATE the company. Issues discovered during move in walk through still not fixed. Wife and I are both very tightly and clean. That said both showers now broken due to cheap fixes. it was broken once before, and now having to use a wrench to turn on the showers due to poor prior maintenance. Put in trouble call for them months ago. Plus some electrical issues. This company closed... Read more

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If i had to describe my time renting here..... I believe *** would be more pleasant than this. This company always over charges and make up fees that do not exist. They never answer the phone and when you finally get someone after 30 calls they never can explain the fees. they lie about everything. they will not fix anything that breaks. this company is the worst tried getting fees removed thwy transfer you over to person after person and... Read more

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American home rent their property's out to anyone.. they don't use back grounds checks... They let anyone rent homes.... My neighbor and I have called several times about our disturbing DRUG DEALING neighbors at 11807 Oak street...Their pit bulls are fighting in the backyard... they run lose everything day... Barking... ***... never took our complaints into consideration !

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I am a home owner on oak street in charlotte nc. American homes does not screen their renters correctly. They have drug dealers renting a house at 11807 oak street. Im so sick of them their dog kids throwing trash everywhere and 2 extra people living in house thats not on the lease. After researching a convicted felon / trafficking man resides in the property. Their using drug money to pay rent. Im a homeower not a renter and wish the drug... Read more

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Have reported toilet plumbing issues for 2 weeks. They finally sent out a "repair" man who made matters worse! 4 days ago we were promised that a licensed plumber would fix the toliet. So far nothing.

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American homes robbed people out of money and dont want to fix anything. Read more

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