American Homes 4 Rent Customer Care Review from Houston, Texas
The worst rental experience I have ever had. Customer service is terrible.
I have had maintenance issues with the home since my move in 12 months ago. Problems still have not been resolved. Backyard fences are falling down, 4 ceiling leaks (one of which has split with water coming in from roof leak), broken freezer, and broken ceiling fan. Mold is growing in the attic from one of the ceiking leaks.
After many phone calls and emails, not ONE returned call or email. Thankful that my lease is up and i am moving out! I am not expecting my deposit back. I have read many complaints that they dont return deposits, either.
Not surprising with their work ethic and customer satisfaction. I cant believe this company is still in business.
Reason of review: Poor customer service.
Location: Houston, Texas
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